Customer Service Representative - Fire

in Fremont, CA

Customer Service Representative - Fire Job

Job Description Job Attributes+

  • Job ID

    753980900

  • Req #

    86689

  • Job Location

    Fremont, CA 94538, US

  • Job Category

    Service

  • Job Type

    Regular

  • Schedule

    Full Time

  • Shift

    1st Shift

Job Description

Cintas is seeking a Customer Service Representative to provide customer service to both our internal partners and our external customers through various activities. Responsibilities include answering customer calls and providing prompt issue resolution; data entry; assisting in account reconciliation; preparing reports and invoices; processing new accounts and orders; making outbound customer calls to obtain information and/or to provide follow up to resolve customer issues; and occasional miscellaneous projects.

Skills/Qualifications

Required

  • 1+ years' customer service experience
  • High School Diploma/GED; Bachelor's Degree preferred


Preferred

  • Experience with heavy inbound and outbound calls and transferring calls
  • 3+ years' business-to-business account support
  • Proficiency with Microsoft Office (Word, Excel and Outlook) and intranet/internet
  • Experience with proofreading and editing documents
  • Competitive Pay
  • 401(k)/Profit Sharing/ESOP
  • Medical, Dental and Vision Insurance Package
  • Disability and Life Insurance Package
  • Paid Time Off and Holidays
  • Career Advancement Opportunities

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