Service Manager

in Portland, OR

Service Manager Job

Job Description Job Attributes+

  • Job ID

    711791800

  • Req #

    77295

  • Job Location

    Portland, OR 97203, US

  • Job Category

    Service

  • Job Type

    Regular

  • Schedule

    Full Time

  • Shift

    1st Shift

Job Description

Cintas is seeking a Service Manager to directly manage our customer facing Service team. Responsibilities include hiring and performance management; managing the overall performance of a team; providing leadership by fostering a safe working environment; successful resolution of customer related issues; training a team on effective sales techniques; performing goodwill of customers at the customer site while maintaining a high level of customer satisfaction; achieving sales, profit, inventory and payroll goals; managing a budget and dealing with operational issues that affect service. Hands-on support of direct reports includes accompanying our service representatives or visiting customers alone when necessary, to assist in the pick-up and delivery of products or services; driving a company-owned vehicle to and from customer locations; lifting, carrying and walking Cintas products in and out of customer accounts while maintaining world-class service and goodwill to customers; performing managerial duties.

Skills/Qualifications

Required

  • The ability to meet the physical requirements of the position
  • High School Diploma/GED; Bachelor's Degree preferred

Qualified candidates must meet all requirements outlined by the Department of Transportation (DOT) or Provincial requirements for driving a regulated vehicle weighing more than 10,000 lbs.  In order to comply with DOT requirements, qualified candidates must, prior to their first day of employment:

  • Have an active driver's license
  • Be at least 21 years of age
  • Obtain a DOT medical certification
  • Provide documentation regarding their previous employment

In order to comply with Provincial requirements, qualified candidates must, prior to their first day of employment:

  • Possess a valid driver's license in good standing

Preferred

  • Management experience
  • Experience in industrial sales or customer service
  • Competitive Pay
  • 401(k)/Profit Sharing/ESOP
  • Medical, Dental and Vision Insurance Package
  • Disability and Life Insurance Package
  • Paid Time Off and Holidays
  • Career Advancement Opportunities

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